What You Get

To make nTouch Loyalty as simple as possible, we’ve packaged everything into one program with one fee.  There isn’t a confusing tiered pricing structure or countless add on expenses.

Here’s What You Get:

• A Fully-Managed Member Database – Unlimited Members and Unlimited Access.  You can print, download, sort, activate or suspend members and much more.
  
  
• Online Marketing Manager – Your 24 Hour Marketing Information Center.
  
  You’ll be able to:
  • View your own Marketing Dashboard with easy-to-read graphs and key performance statistics from your loyalty program.
  • Get Real-Time marketing reports showing new customers, inactive customers, spend, frequency, demographics and redemption rates.
  • Access your member database
  • View gift card activity reports
  • Keep track of your marketing with a personal marketing calendar
  • Design, Print and Mail postcards from an online Direct Mail Center.
  • View your email marketing campaigns and turn them On or Off as you wish
    
    
• 2-n-1 Gift and Loyalty Card Processing – One Card, Two Programs, No Extra Fees
  
  
• Private Labeled Customer Webpage – Allows your customers to go online and check their points balance or gift card balance.  If you want, your customers can even reload their gift card balance or order new cards.
  
  Private Labeled Customer Webpage
  
• Member Enrollment Webpage – Allows you to go online, at your convenience, to enter new member enrollments.
  
  Member Enrollment Webpage
  
• Automated Trigger Emails

Welcome Half Birthday Birthday – 1 month prior Birthday – 1 day before Half-Way Reward Almost There Reward Post Reward Enrollment Anniversary Wedding Anniversary Customer Referral Invitation Completed Referral Thank You Lost Customer – 30, 60, 90, 120 Day OR 60, 90,120, 150 Day


View a Sample Trigger Email



• Automated Event Emails

  New Year Thanksgiving Holidays Spring (March 31st) Summer (June 21st) Gift Card Promotion (October) Semi-Annual Customer Survey


View a Sample Event Email



• Automated Specialty Emails (restaurants)

  Valentines Day (3 weeks prior) Valentines Day (1 week prior) Mothers Day / Mothers Month (1st of May) Mothers Day (1 week prior) Fathers Day / Fathers Month (1st of June) Fathers Day (1 week prior) Super Bowl Take a Night Off, Dinner is On Us Back To School Good Grades, Earn Rewards

  
  View a Sample Specialty Email
  
  
• Loyalty Certificates – every email has the option to include a printable Loyalty Certificate.  Every certificate has a unique Promo Code – Expiration Date and is customized with your business name. Members simply click on the Loyalty Certificate link in the email – print it out – and bring it in on their next visit to redeem.
  
  The nTouch system tracks every redemption and provided detailed reporting on who redeemed, what geographic areas the redemptions are coming from, what days and time they are being redeemed, etc.
  
  See a Loyalty Certificate Example

• Auto-Pilot Referral Program – every email comes with a “Refer a Friend, Earn Rewards” option.  This is the easiest way possible to get new customer referrals. Your member simply clicks on the link – enters a friends First Name and Email Address – and an invitation is automatically send to their friend. When that friend comes in an joins your loyalty program – the referring member automatically gets Bonus Points.
  
  See an Email Example
  
  See a Customer Referral Invitation Example

• Monthly Member eStatements – Gives your members a monthly update of their current points balance, total points needed to earn a reward and points remaining to earn a reward.
  
  See a Member eStatement Sample

• Flexible Rewards Program - YOU choose how you want to reward your customers. Either reward them on spend (suggested) or on frequency. You get to choose how many bonus points to reward for customer referrals and you can even offer Bonus Points for specific days or day-parts.   

• FREE LOYALTY STARTER KIT – we provide everything you need to get started.
  
  The Loyalty Starter Kit includes:
• 100 Custom Member Enrollment Forms
• 100 Custom Gift and Loyalty Cards
• Customer Webpage Set Up
• Marketing Manager Set Up
• Terminal Quick Guide